Dear Participant,
As we come to the close of the formal learning program, let’s revisit the quiz that we had started our learning journey with.
Please read each question carefully before you choose your response.
Happy Quizzing!
There are few things that customers hate more than being given the Mushroom Treatment. What exactly is the Mushroom Treatment, and how do you prevent it?
Take this module to learn more.
Happy Learning!
How does one say ‘no’ assertively while minimizing offense?
Take this module to learn more.
Happy Learning!
Positive language is a tool with an enormous potential to reduce conflict, improve communication and inculcate the right attitude. However, positive language needs to be put more into practice, and that’s exactly what this course will cover.
Take the course to learn more.
Happy Learning!
