Module 7: Post-Programme Assessment

Dear Participant,

As we come to the close of the formal learning program, let’s revisit the quiz that we had started our learning journey with.

Please read each question carefully before you choose your response.

Happy Quizzing!

Module 3: Business and Customer Communication Best Practices

Positive language is a tool with an enormous potential to reduce conflict, improve communication and inculcate the right attitude. However, positive language needs to be put more into practice, and that’s exactly what this course will cover.

Take the course to learn more.

Happy Learning!

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