TACT! Conversational Intelligence In Navigating Difficult Situations

Having to refuse a request, giving feedback, dealing with persistent requests, or handling criticism and outbursts can prove to be nerve wracking for the best of us.

This course will help you develop the skills required to effectively navigate critical conflict situations.

Category Interpersonal Skills
No. of Lessons 8
Effort 10 – 15 mins, every 3 days
Course Duration 24 days
Lesson Formats Assessments, Videos, Infographics, Quizzes
Level Beginner
Language English
Transcript English
Certification Yes