Assertiveness in Action: Conversational Intelligence to Navigate Difficult Interpersonal Situations Course Introduction 1 Microlesson 2 Mins Explore Providing Feedback to Colleagues and Superiors 6 Microlessons 27 Mins Explore The Art of Request Denial 6 Microlessons 29 Mins Explore Handling An Outburst 4 Microlessons 16 Mins Explore